Shipping & Returns
Shipping Information
All Qawarier pieces are carefully packed and shipped from Belgium within 2–3 business days after your order is placed. Once your order has been dispatched, you will receive a confirmation email with a tracking number to follow your parcel.
We currently ship to Belgium, the Netherlands, France, Germany, other EU countries, the United Kingdom, and the United Arab Emirates.
Shipping Rates & Delivery Times
| Destination | Delivery Time | Shipping Fee | Free Shipping From |
|---|---|---|---|
| Belgium & Netherlands | 2–3 business days | €6 | Orders above €130 |
| France & Germany | 3–5 business days | €10 | Orders above €130 |
| Other EU countries | 4–6 business days | €20 | Orders above €130 |
| United Kingdom | 4–6 business days | €18 | Orders above €130 |
| United Arab Emirates | 6–10 business days | €25 | Orders above €250 |
All orders are shipped with trusted couriers such as DHL, DPD, or Bpost. Please note that international customers are responsible for any customs or import duties that may apply in their country.
Returns & Exchanges
We hope you love your Qawarier piece. However, if for any reason you’re not completely satisfied, you may return your order within 14 days of receiving it.
Return Conditions
- The item must be unworn, unwashed, and in its original packaging.
- All tags and labels must remain attached.
- For hygiene reasons, accessories and scarves cannot be returned.
To start a return, please email us at info@qawarier.com with your order number and reason for return. We will provide you with detailed return instructions.
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or incorrect. Refunds are issued to the original payment method once the returned item has been received and inspected.
Exchanges
If you wish to exchange an item for a different size or model, please contact us before returning it — our team will gladly assist you with availability and instructions.
Damaged or Wrong Item
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. Send photos and your order details to info@qawarier.com so we can resolve the issue promptly.
Need Help?
For any questions about your order, shipping, or returns, our team is here to help.
💌 Contact us at info@qawarier.com or via Instagram @qawarier__.